Mannequin Delivery
Your mannequins will arrive by your chosen delivery service. This could be via our vans, or by our chosen parcel network, APC Overnight. We also work with Addison Lee within central London.The delivery time and date, would have been clearly indicated to you in our email communications and if you have an issue with your delivery, please let us know asap so we can do whatever we can to put it right.
Important note: Do not dispose of the boxes!
All central London deliveries are air tagged so that we know the location of the mannequins in case of delays. For this reason, and for the safe transportation of our mannequins back to our warehouse, do not under any circumstances, dispose of our boxes whilst you are using the mannequins. Do not remove or tamper with the air tag, which is sealed inside our boxes.Mannequin Collection
If collecting via APC, we advise that the mannequins must be boxed and ready on the chosen day of collection from 9am.The most likely time for them to come is around lunchtime. Depending on location and traffic though, they could be as late as 5pm, sometimes later, we’ve known it to happen, but it is rare that they’ve not picked up by about 3pm or 4pm.
If it’s our own van collecting, then Mark will be there on the agreed time slot.